Please contact hello@bubishluxe.com to find your nearest stockist.

If you're located in Adelaide (Australia) our Mile End Showroom is open Wed—Fri from 9am until 3pm.

Please refer to our Care Information page, or contacthello@bubishluxe.com

Yes! If the standard sizing of our core jackets isn't suited to you, for an additional $50 we can have a jacket custom made for you. This will take approximately 3-4 weeks. Please email us at hello@bubishluxe.com

These are 3 of our best selling styles! The Lola is a cropped length, the Emma has a cropped length at the front and is longer at the back and our Valencia Jacket is long all the way around with a beautiful waterfall front.

The Manhattan is our popular cropped style and our Scarlett Jacket is longer through the body for those who love the feather look but want the extra length.

Our Oatmeal has a warmer toned base whereas the Stone has a cooler toned base.

Our Blush is a great neutral colour with a pink undertone, our Baby Pink is slightly lighter and appears more pink due to the Baby Pink satin lining and our Creme Brulee is a great neutral with more golden undertones.

Size guides can be found on each product page above the size selection and under the product description. Please note these are garment measurements, not body measurements. If you are still unsure, our team are happy to help you on live chat between 8am—4pm or via email.

If you’re not quite sure which size is right for you, refer to our size guides. They’re located in the tab underneath the product description on the product page and include any fit notes as well as approximate garment measurements.

Subscribe to the bübish newsletter and receive 20% off your first order.

Looking for jackets for you and your bridesmaids? Purchase one of our Bridal Packages. Purchase three jackets and receive one complementary for the bride.

Our team is based in Adelaide, South Australia and is working hard from Monday to Friday. We try our best to answer requests within 24-48 hours. If you emailed us outside our office hours, over the weekend or are located internationally, please allow us an extra day.

Pre-order items will arrive to our warehouse on the date noted on your order confirmation - noted next to your selected garment size. You will receive a shipping confirmation email once your order is on it's way to you and our team will contact you with any changes to the expected ETA.

Yes we do! We ship worldwide.

We offer a $10 flat rate for Express Shipping.

We ship worldwide with duties included in the total price at checkout so you will not be responsible for taxes and/or customs fees your country may charge for importing goods.

Our international (orders outside of Australia) express shipping takes 3-10 business days. Please note delivery times can vary depending on location and once the order is with the courier, delivery times are out of our control.

Where possible, we will endeavour to process orders for shipment on the same day of purchase. In peak times (new launches and sales), please allow at least 1-2 day handling time before your order is dispatched. 

Orders which are placed over the weekend or on a public holiday will not be dispatched until the next business day.

You will receive a shipping confirmation e-mail with your tracking number once your goods have been shipped. If you have not received a tracking number, that simply means that your order hasn't been shipped yet. For individual tracking or delivery concerns, please contact the shipping company directly. We take no responsibility for individual deliveries once the goods have been shipped.

Depending on your location, we ship via DHL Express and Australia Post International Express.

We ship worldwide with duties included in the total price at checkout so you will not be responsible for taxes and/or customs fees your country may charge for importing goods.

You are welcome to lodge a return request within 10 days of your parcel being delivered via email. Your order must be posted within 10 days of approval.

You can lodge your return request via email with our customer care team at hello@bubishluxe.com . 
Please enclose in the email your name, order number, reason for return and return resolution.

Once your return has been approved, you will be forwarded instructions on how and where to return your order. Your order must be posted within 10 days of approval.

Beyond our 10-day return period, unfortunately we cannot offer a return for exchange, refund or credit note.
Before lodging your request, please read through the conditions below to ensure your item is eligible for a return.

Bübish Luxe does not cover the return shipping cost. However, we will provide a DHL Return Label at a flat rate of $30USD for a maximum of 3 items. If returning more than 3 items, an additional $30USD per item will be charged. If you prefer to utilise your own shipping carrier, we strongly recommend utilising a trackable service.

There are no refunds on sale items for change of mind. This includes flash sales eg. Black Friday sale. Items can only be exchanged for items of equal or greater value.

Some sale items are final sale. This will be clearly marked on the product page. Final sale items are not eligible for a refund, credit note or exchange.

Upon receiving and inspecting the item, we will forward you a notification email confirming that we have received the item and whether the refund/ exchange has been approved or rejected. 

If you are approved, your refund will be processed within 3-5 business days, and a credit will automatically be applied to your credit card or original method of payment excluding shipping costs.

A receipt of refund will be forwarded to you. Please be patient if funds do not clear immediately. If funds do not clear within 5-7 business days, we advise that you contact your bank or credit card company. 

If you have allowed for 7 days processing time as stipulated above and your bank cannot provide an update, please contact us at: hello@bubishluxe.com

Please email us at hello@bubishluxe.com for a list of stores close to you.

Yes, please direct all enquiries to georgie@bubishluxe.com