Return & Refund Policy
How long do I have to return my item?
Items can be returned for an exchange or refund within 15 days of purchase. You will be responsible for all shipping costs. Shipping costs are non-refundable. Please email firstname.lastname@example.org
There are no refunds on sale items. This includes flash sales. Items can only be exchanged for items of equal or greater value.
Beyond this 15 day period, unfortunately we cannot offer you a refund or exchange.
Am I eligible for a refund?
To be eligible for a return, your item must be returned unused/unworn and in the same condition that you received it.
You will be responsible for all return shipping expenses. These costs are non-refundable.
All Bubish earrings are exempt from being returned unless damaged upon arrival.
To complete your return, we require a receipt or proof of purchase.
When will my refund or exchange be processed?
Upon receiving and inspecting the item, we will forward you a notification email confirming that we have received the item and whether the refund has been approved or rejected.
If you are approved, your refund will be processed within 3-7 business days after receiving the garment, and a credit will automatically be applied to your credit card or original method of payment excluding shipping costs.
Late or missing refunds:
A receipt of refund will be forwarded to you. Please be patient if funds do not clear immediately. If funds do not clear within 5-7 business days, we advise that you contact your bank or credit card company.
If you have allowed for 7 days processing time as stipulated above and your bank cannot provide an update, please contact us at: email@example.com