Puffer Care Information

Like all clothing, try to wash sparingly, we recommended washing your puffer jacket / puffer bag at the end of each season, with spot cleaning as necessary.

Steam or Iron
If I arrive a little crinkled, don’t be afraid to iron or steam me on a medium heat.

Small marks
We recommend you spot clean with soapy water or a baby wipe.

All over wash
We recommend to hand wash or machine-wash on a gentle cycle using a small amount of detergent. Carefully remove your jacket or bag and lay flat to dry. Alternatively, we recommend dry cleaning your jacket. 


- Items purchased during our Black Friday Sale, can only be exchanged for store credit (valid for 3 years).

- The total amount credited will be minus original shipping charges. Shipping costs of returning an item is the responsibility of the customer.

- Discount codes cannot be applied to previous orders. Our welcome code isn't applicable during sitewide sale periods, including BLACK FRIDAY.

- Please note no discounts can be applied to bridal packages as we gift a complimentary jacket within each package.

10-Day Return Policy

You are welcome to lodge a return request within 10 days of your parcel being delivered via email. Items must be returned in original condition, unworn, not sprayed with perfume, unaltered, unwashed, unmarked with original packaging and with all tags attached. Bübish Luxe does not cover the return shipping cost. However, we will provide a DHL Return Label at a flat rate of $30USD. If you prefer to utilise your own shipping carrier, we strongly recommend utilising a trackable service.

Once your return has been approved, you will be forwarded instructions on how and where to return your order. Your order must be posted within 10 days of approval.

Beyond our 10-day return period, unfortunately we cannot offer a return for exchange, refund or credit note.
Before lodging your request, please read through the conditions below to ensure your item is eligible for a return.

Terms & Conditions

Please note: during our peak periods it may take an additional 1-2 business days for our team to pack your order. Please allow up to 7 days for your item(s) to ship.

These terms and conditions are subject to change at any time without notice. Every transaction is governed by the terms and conditions in place at the time of the transaction. 

- We reserve the right to cancel orders at any time.

- Prices and products are subject to change at any time without notice.

- Please note discount codes & special promotions are not applicable to bridal packages

- Dispatch and delivery dates are provided as a guide only. We take no responsibility for any failure to deliver products within the expected delivery time.

- Colours depicted should be used as a guide only as some fabrics and materials may appear different depending on lighting conditions resulting in colour variations shown on the website.

- Customers are responsible for the importation of products into their country, and must obey regulations concerning the customer requirements.

- Amendments to orders should be made by contacting bübish via email. Permission to amend an order will then be granted or refused. If an order has already been dispatched, we will not be able to exchange the product without approval.

- All prices in bubishluxe.com are in Australian Dollars and Include GST (Goods & Services Tax)

- You have read and understood our Terms & Conditions.

Return Policy

You can lodge your return request via email with our customer care team at hello@bubishluxe.com . Please enclose in the email your name, order number, reason for return and return resolution.

Before lodging your request, please read through the conditions below to ensure your item is eligible for a return.