10-Day Return Policy

You are welcome to lodge a return request within 10 days of your parcel being delivered via email.

You can lodge your return request via email with our customer care team at hello@bubishluxe.com . 
Please enclose in the email your name, order number, reason for return and return resolution.

Before lodging your request, please read through the conditions below to ensure your item is eligible for a return.

Items must be returned in original condition, unworn, not sprayed with perfume, unaltered, unwashed, unmarked with original packaging and with all tags attached. Bübish Luxe does not cover the return shipping cost. However, we will provide a DHL Return Label at a flat rate of $30USD for a maximum of 3 items. If returning more than 3 items, an additional $30USD per item will be charged. If you prefer to utilise your own shipping carrier, we strongly recommend utilising a trackable service.

Once your return has been approved, you will be forwarded instructions on how and where to return your order. Your order must be posted within 10 days of approval.

Beyond our 10-day return period, unfortunately we cannot offer a return for exchange, refund or credit note.
Before lodging your request, please read through the conditions below to ensure your item is eligible for a return.

Black Friday Sale starts 7AM ACDT Thursday 21st November and ends 11:59PM ACDT Monday 2nd Dec. Prices are as marked, no code is needed. Prices will revert back to RRP at the end of the sale.

If an item has been further reduced, this markdown cannot be applied to previous orders.

Black Friday Sale Items
Items purchased during our Black Friday Sale, including pre-order items, can be exchanged for product(s) of equal or greater value or a store credit (valid for 3 years) unless marked as Final Sale in which case, returns are not eligible.

The total amount credited will be minus original shipping charges. Shipping costs of returning an item is the responsibility of the customer. 

Please note: after the initial exchange, there are no further exchanges or credit notes issued beyond this.

Black Friday Final Sale Items
Final sale applies to items that have been marked down to clear. Items that are marked sale and have been further reduced with a discount code are considered final sale items. 

Items that are marked with final sale are not eligible for return, unless in the event of them being faulty. We recommend choosing carefully to avoid disappointment and suggest contacting hello@bubishluxe.com for assistance, prior to purchasing.

The product description/size will be marked with 'final sale'. By purchasing a final sale item you agree that the item cannot be returned.